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Companies are no longer trusting external AI

The solution: private AI models

7 min read

The EU AI Act and concern about where the data shared with external providers ends up are changing the way organisations make decisions about artificial intelligence. The question is no longer which AI tool to use, but where the information we share ends up and who controls what happens to it.

In short: companies are no longer trusting external AI because every query sent to a cloud provider takes corporate data outside their control, with three consequences that have already been quantified (leaks, extra cost per incident and regulatory exposure). The response gaining ground is to process AI within the organisation's own infrastructure, with private or local models, so that the data never leaves.

52%

Of companies limit the use of external AI because of concerns over the privacy and security of their data

ONTSI / InfoJobs, 2025

1 in 5

Organisations suffered a breach caused directly by the use of external AI without internal oversight

IBM Cost of a Data Breach, 2025

36%

Of organisations hand data over to external AI tools without applying any privacy protection

Kiteworks Data Security Report, 2025

The adoption of AI in business is no longer a question of innovation; it has become a decision with direct consequences for data privacy and sovereignty. As organisations incorporate these tools into their workflows, there is growing awareness of a risk that until recently went unnoticed: every query sent to an external provider means handing information over to an infrastructure the organisation does not control.

The 2025 data mark the turning point. Only 9% of Spanish companies set specific limits on the use of AI and, among those that do, data privacy and security is the main reason, cited by 52%, according to the InfoJobs digital transformation survey. Globally, 83% of organisations lack basic technical controls to prevent their data from ending up in AI tools, according to the Kiteworks 2025 Data Security Report. The gap between adopting AI and controlling it is wide, and the consequences are already being felt.

What happens when a company uses external AI?

When an employee uploads a contract to a cloud AI platform to have it summarised, enters customer data for a model to analyse, or uses an external assistant to draft internal communications, all of that information leaves the corporate network. It moves to a third party's servers, may be stored for an indefinite period, may be used to improve or train the provider's models, and is exposed to any security incident affecting that third party.

The use of unauthorised AI by employees (what the sector calls shadow AI) is today one of the most significant risk vectors. One in five organisations suffered a breach linked to this unsupervised use of AI, according to the IBM Cost of a Data Breach Report 2025. The most common vector for AI-related incidents is the supply chain (third-party applications, APIs and plugins), and in 60% of cases it led to a broad data compromise, according to the same report. This is not a hypothetical risk: it is the channel through which a large share of AI-related leaks are already happening.

As Gartner sums up in its strategic technology trends for 2026, moving workloads to environments with greater sovereignty allows organisations to regain control over data residency, regulatory compliance and governance.

The extra cost of losing control

The economic impact of handing data over to external tools without oversight has also been quantified. Organisations with a high level of unmanaged AI use recorded an average extra cost of 670,000 dollars per incident compared with those that kept control over which external platforms processed their data, according to the IBM report. A figure that does not include reputational damage or possible penalties for non-compliance with the GDPR.

On top of this, public trust in AI providers to protect personal data fell from 50% to 47% between 2023 and 2024, according to the Stanford AI Index 2025. The perception that these services do not offer sufficient guarantees is spreading among consumers and technology leaders alike.

Kiteworks puts it clearly in its 2025 report: organisations cannot track what data their employees have shared with third-party AI services, nor control how it is processed or stored, nor recover it once it has been sent.

What obligations does European regulation impose?

Regulatory pressure adds to business concerns. The European framework (the EU AI Act together with the GDPR) requires organisations to identify and control which external providers process their data and under what conditions. The exposure is not minor: Gartner forecasts that manual AI compliance processes will expose 75% of regulated organisations to fines exceeding 5% of their global turnover through 2027, according to its 2026 prediction.

In Spain, data privacy has become established as the main brake on the use of external AI among companies that set limits. The regulatory framework only reinforces what experience already teaches: delegating the processing of sensitive data to a third party requires guarantees that most cloud AI platforms are not in a position to offer.

The alternative: keeping the data in

The most direct answer to this problem is also the most obvious one: AI processing should take place within the organisation's own infrastructure, without the data ever leaving its network. This is the principle behind local AI, and it explains why its adoption is growing strongly among companies and institutions with strict privacy requirements.

When AI runs locally there is no transfer of data to third parties, no external storage, no risk of the provider using the information to train its models, and no dependence on the terms of use of someone else's platform. The organisation keeps full control over what data the model processes, who can access it and under what conditions it operates.

Gartner estimates that, by 2030, 75% of companies in Europe and the Middle East will have moved their workloads to solutions with greater digital sovereignty, compared with less than 5% in 2025, according to its analysis of digital sovereignty. The question every organisation must answer is not whether this shift is going to happen, but whether its data can afford to wait.

LurNova's response

The problem of external AI is not new to us. Before industry reports quantified it, it was already a constant concern in the organisations we work with: how to harness the full potential of artificial intelligence without exposing information that cannot leave their perimeter. Contracts, customer data, intellectual property, academic records, confidential assessments. Information that, in the wrong hands or simply on someone else's servers, represents a risk no responsible organisation can take on.

That is the reason LurNova AI Model Hub exists. A platform that brings AI into the organisation, not the other way round. The private AI models run on the organisation's own infrastructure. The data does not leave, is not logged in external systems and does not contribute to training anyone else's model. The organisation decides which models it uses, who has access and what gets recorded. No external dependencies and no handing over of control. If you would like to assess how to apply it to your case, you can get in touch with us.

Portrait of Gaizka Menchaca
Gaizka MenchacaLinkedIn

CEO of LurNova, with extensive experience in technology and digital transformation. Involved in developing technology projects and applying artificial intelligence in organisations, he combines technical knowledge with business vision.

Frequently asked questions about trust in external AI

What is private or local AI?

It is an approach in which artificial intelligence models run within the organisation's own infrastructure (locally, on-premise, or in a private cloud), so that sensitive data does not leave its network. The company retains control over where and how the model operates.

How does private AI differ from external AI?

With external AI, every query sends data to the servers of a third-party provider, which may store it or use it to train its models. With private AI, processing takes place within the organisation's perimeter and the data is not handed over.

Is it legal to use external AI tools with company data in the European Union?

It is not prohibited, but it requires justifying the processing to the regulator and the customer, controlling which provider processes the data and under what conditions, and complying with the GDPR and the EU AI Act. For sensitive data, many cloud platforms do not offer sufficient guarantees.

What is shadow AI and why is it a risk?

It is the use of AI tools by employees without the organisation's approval or oversight. One in five organisations suffered a breach linked to this unmanaged use in 2025, according to IBM.

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